First Balfour Management System is applied across divisions and departments, this capability drives operational improvement of quality, safety, reliability, and cost in delivering solutions to the customers.

Customer Intimacy capability provides the company with a deeper knowledge of the client’s needs and pain points, enabling us to customize solutions to meet customer’s expectations. Customer intimacy goes beyond talking to customers. It’s about two-way connection.

We carefully consider the right partners, appropriate materials, and construction methods enabling us to provide appropriate solutions and value engineering options to the client’s requirements. There is no replacement for the relationships we have developed with them over the years.

When you engage First Balfour, you’ll get the people most fit in the project. We have dedicated people in various fields such as business development, cost estimating, survey, design, planning, operations, quality control, environmental protection, safety and health, procurement, finance and human resources. We continue to invest in people through our talent management system.

Our strategic resource development enables the company to acquire resources that will provide a strategic edge in the markets we serve. At present, our large equipment fleet, concrete & aggregates business and tunnel engineering experience enable us to expand our capabilities and differentiate from our competitors. In the future, we will continue to develop expertise in pre-cast concrete, railways, and water & wastewater treatment.