T1 Transport, the heavy equipment hauling and sustainable people transport arm of First Balfour, has officially earned its ISO 9001 certification following a successful Stage 2 audit by TÜV NORD Philippines last 8 April 2025. In addition to passing the audit with zero major or minor non-conformities, TÜV NORD cited several positive aspects that reflect the company’s strong performance, digital transformation, and operational readiness.
The audit was conducted face-to-face by a five-member TÜV NORD audit team. One auditor visited T1 Transport’s equipment yard in Tanauan, Batangas to assess field operations, while the remaining auditors reviewed processes across all departments at the Head Office in Parañaque City. This comprehensive, on-site approach ensured that the audit captured a full picture of how T1 Transport’s Quality Management System (QMS) is implemented in both field and administrative settings.
(Left) Auditor Mark Ilagan aboard one of T1 Transport’s tractor head to check the completeness of documents required prior to dispatch; (Right) Lead auditor Peter Dumlas (in black jacket) with T1 Transport’s Sales team
T1 Transport was also commended for its digitalization initiatives, particularly the use of e-invoicing systems and GPS technology for dispatch monitoring, both of which enhanced efficiency and real-time visibility. The audit team further recognized the company’s robust information security practices, especially in the management of electronic files and measures to prevent confidentiality breaches, data misuse, or integrity issues.
Operational improvements were also noted, such as the addition of new resources, including three tractor heads and four trailers, which demonstrated proactive efforts to meet growing demand. The implementation of an enterprise resource planning (ERP) system to monitor incoming and outgoing materials was likewise seen as a strong point in the company’s process control.
Now officially certified, T1 Transport joins T1 Rentals—ISO-certified since 2020—in upholding First Balfour’s high standards for quality management. The ISO 9001 certification affirms not just compliance, but a culture of excellence that prioritizes customer satisfaction, accountability, and future-ready operations.
